Friday, March 11, 2011

The E-Package!

More than likely all of you have at one time or another used the United Parcel Service (UPS) to either send or receive packages. But this incident is beyond belief!

My daughter sent me a package from a company in Utah. After asking me again and again if I had received it, she checked the tracking number and mentioned that it had arrived at my town and was out for delivery on FEBRUARY 28, 2011. I even double checked, and she was right!

Wait a minute!!  That was 12 days ago!

I did the most logical thing--called the 800# for UPS. Oh, dear me! Upon explaining the situation to a quite patient customer service representative, she informed me that I would not be able to file a complaint, but an investigation would be started once the company who shipped the item contacted UPS. Hmmm...I don't know the name of the company...where it was located...and what the product was that my daughter sent me. But UPS seemed to know everything! She also informed me that the package had not been delivered--the delivery scan was missing...just like my package.

After I somewhat harassed her, she finally agreed to launch the investigation. Well, I didn't exactly harass her, but explained that the delivery required a signature and that I was leaving town on Monday...which meant that if the package WERE delivered, I wouldn't be home to accept it. What a CATCH 22 this has become!

About an hour ago, I received an e-mail from UPS, which contained an attachment. I opened it and discovered that I had just received an E-PACKAGE!!! I've never heard of such a thing! In reality, it was nothing more than the information about my package and where it had originated.

Now my question is....

If my package went out for delivery on February 28, WHERE IS IT?


  1. I'm guessing it's gone to the Land of Lost Socks.... governed by gnomes.

  2. It will probably turn up on the shores of the British Isles!!